If you have any questions, feel free to reach out at support@maloneandmaple.com - we’re always happy to help.

As each portrait is personalized and made to order, we’re unable to offer returns or refunds - but if there’s ever an issue, we’ll always do our best to make it right.

If your item arrives damaged or there’s a problem with your order, please get in touch and we’ll do our best to resolve it for you.

We aim to respond within 24–48 hours.